THESE ARE THE TERMS AND CONDITIONS OF USE FOR THE WEBSITE: WWW.XALAMTOURS.COM / WWW.XALAM.NL
Company name: XALAM
Trade name(s): Xalam Tours – Xavaria Experience
Address: Bartholt Enthesstraat 43 – 1067 NT Amsterdam – The Netherlands
Phone number: +31 645 42 61 61
E-mail address: firstname.lastname@example.org
VAT identification number: NL002379110B57
Chamber of Commerce number: 71040145
Please read the following terms carefully as they define the website’s access and use circumstances.
ARTICLE 01 – DEFINITIONS
ARTICLE 02 – THE USER’S RELATIONSHIP WITH XALAM TOURS – XAVARIA EXPERIENCE
By accessing, browsing, or otherwise using the website, the user agrees to be bound by the terms and conditions of use, as well as any other provisions or directives to which the terms and conditions of use relate, as well as any future amendments. The user must not access, surf, or use the website in any manner if he or she does not agree to be bound by the foregoing, including any later amendments.
Xalam Tours – Xavaria Experience maintains the right to integrate or change any of the provisions included in the terms and conditions of use, including any provision and/or directive referred to on the website, at its exclusive discretion.
The adjustments and integrations will take effect after they have been published on the website, together with a notification of the alteration and/or integration. The users’ approval to comply with the adjustments will be implied by their use of the website following the posting of the above-mentioned notice, even if they have not seen them. As a result, the user must read the terms and conditions of use on a regular basis to ensure that they are aware of the terms and conditions that govern the use of the website.
ARTICLE 03 – THE RESPONSIBILITY OF THE USER FOR HIS/HER ACTIONS
The user undertakes to release and indemnify Xalam Tours – Xavaria Experience from any third-party claim, action, claim loss, or damage (including legal expenses) arising from the user’s behavior, violation of the terms of service, or infringement of a third party’s rights.
ARTICLE 04 – VALIDITY OF PRODUCTS, MODIFICATIONS, AND AMENDMENTS
Xalam Tours – Xavaria Experience’ products are only valid for the dates and hours shown on www.xalamtours.com / www.xalam.nl. Xalam Tours – Xavaria Experience is not liable or responsible for any information that it does not offer directly.
Xalam Tours – Xavaria Experience Customer Service must be contacted through email at email@example.com for any booking alterations or amendments.
If your request is submitted by our Customer Service staff more than forty-eight (72) hours prior to your scheduled tour date, Xalam Tours – Xavaria Experience does not charge a fee to adjust or change the dates or times of an existing booking. This guideline applies to the majority of our excursions, although there are certain exceptions.
If you request a date/time change, Xalam Tours – Xavaria Experience will make every effort to accommodate you; however, date/time change requests cannot be guaranteed because all requests and revisions are subject to availability.
Xalam Tours – Xavaria Experience reserves the right to cancel, alter, or substitute any trip you have booked via www.xalamtours.com / www.xalam.nl at any time and for any reason. You are entitled to a full refund of the original purchase price if you are unsatisfied with the alternatives supplied in such instances.
ARTICLE 05 – PRICES / OFFERS
ARTICLE 06 – PAYMENTS, REFUNDS & CANCELATIONS
ARTICLE 07 – LIABILITY LIMITATIONS AND DISCLAIMERS
Xalam Tours – Xavaria Experience shall not be responsible for any of the following losses or damages (whether such losses were foreseen, foreseeable, known, or otherwise):
Xalam Tours – Xavaria Experience accepts no responsibility for sickness, crime, labor conflicts, mechanical malfunction, government restraints, acts of war and/or terrorism, weather conditions, defects in any mode of transportation, or any misadventure or casualty resulting from any cause beyond their control. This includes, but is not limited to:
In the event of force majeure, Xalam Tours – Xavaria Experience is entitled, without prejudice to any other rights to which it may be entitled, to suspend implementation of your order or to dissolve the agreement without legal intervention, by informing you of this in writing and without Xalam Tours – Xavaria Experience being liable for any damage compensation unless in the prevailing circumstances, this would be unacceptable in accordance with all applicable laws.
Force majeure is defined as any failure that cannot be attributed to Xalam Tours – Xavaria Experience because it cannot be placed on Xalam Tours – Xavaria Experience nor is it deemed to be its responsibility by law, legal action, or generally acknowledged views.
ARTICLE 08 – COMPLAINS
If a complaint is not resolved satisfactorily in the client’s opinion, Xalam Tours – Xavaria Experience must be notified within 72 hours via e-mail to firstname.lastname@example.org with valid reasoning.
For all arguments between Xalam Tours – Xavaria Experience and the client, the Dutch rights are applicable.
ARTICLE 09 – WITHDRAWAL
Xalam Tours – Xavaria Experience has the right to withdraw from the terms and conditions of use and deny users access to the website at any time and without notice.
ARTICLE 10 – LAWS IN APPLICATION AND LEGAL COURT
If any of the provisions in these Terms and Conditions or any other agreement with Xalam Tours – Xavaria Experience are in conflict with any applicable legal regulation, the provision in question will be repealed and replaced by a new comparable stipulation admissible by law as determined by Xalam Tours – Xavaria Experience.
All agreements entered into or concluded by Xalam Tours – Xavaria Experience are governed by Dutch law. Any disputes that arise directly or indirectly as a result of these agreements will be resolved only by the Court of Amsterdam.